Returns & Exchanges

At Baked Bags, we strive for total freshness and satisfaction with every order. Due to the perishable nature of our products, we offer replacements or store credit for items that arrive damaged or incorrect.

Return Process

• 1.
  Contact Support

  Email our customer care team within 48 hours of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the damaged packaging and the product labels to help our quality control team verify the claim.

• 3.
  Review Process

  Our team will review your request within 24 business hours to determine if a replacement or credit is the best solution.

• 4.
  Resolution

  Once approved, we will immediately ship out a fresh replacement bag or issue a digital gift card to your email address.